FAQs
Please have a look at our frequently asked questions.
FAQs
Please have a look at our frequently asked questions.
ORDERING
Do I need to open an account in order to shop with you?
No, you don’t need to. You can make purchases and check out as a guest every time.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
How do I order?
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
How do I pay for my orders?
We accept payments via Paypal and all major credit and debit cards such as MasterCard, VISA and American Express.
SHIPPING & DELIVERY
When will my order be processed?
All orders will be processed within 2 working days, excluding weekends and public holidays. Time stated is based on Pacific Standard Time (PST) -0800 UTC
How long will it take for me to receive my order?
The Standard courier delivery time frame is approximately 5 working days and the Expedited courier is approximately 3 working days from the time of placing your order. This is applicable only in USA. For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.